Terms of Service
Last updated: October 27, 2026
Agreement to Terms
These Terms of Service ("Terms") govern your use of the freight brokerage and logistics services provided by Cargolane Inc, an FMCSA Licensed Property Broker (USDOT 4565733) ("Company," "we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use our services.
Description of Services
Cargolane is an FMCSA Licensed Property Broker that arranges transportation between shippers and trucking companies. Our services include, but are not limited to:
- Arranging shipments with trucking companies we check ourselves
- Checking each company's license, safety record, and insurance
- Price quotes for one-time and regular freight
- Live GPS tracking and automatic delay alerts on every load
- Document review before pickup (bill of lading, insurance certificate, license)
- Complete, claim-ready paperwork (bill of lading, proof of delivery, photos, seal records)
- Regular reports on your routes and rates
Working With Cargolane
When you send us a shipment, you agree to provide accurate, complete shipment information. You are responsible for:
- Accurate origin, destination, commodity, weight, and equipment details
- Disclosing hazardous, high-value, or special-handling requirements before pickup
- Ensuring freight is properly packaged, labeled, and ready at the agreed window
- Providing a correct bill of lading and any required shipping documentation
Our Role as a Broker
Cargolane acts solely as a licensed property broker that arranges transportation between shippers and motor carriers. We do not take possession of freight and are not a motor carrier. We vet and select carriers in good faith, but the carrier of record is responsible for the physical transportation and is liable for loss or damage under applicable law, including the Carmack Amendment, subject to its insurance and tariff.
Acceptable Use
You agree to engage our services only for lawful purposes and in accordance with these Terms. You may not:
- Send freight for any illegal or unauthorized purpose
- Misrepresent the contents, value, or nature of a shipment
- Send freight you don't have the legal right to ship
- Use our services to facilitate fraud, smuggling, or prohibited goods
Rates and Payment
Freight charges are quoted and confirmed per load or per the rate agreement in effect. Payment terms include:
- Charges are based on the confirmed rate for each booked shipment
- Accessorial charges (detention, layover, reconsignment, etc.) may apply when incurred
- Invoices are due per the payment terms stated on the rate confirmation or agreement
- You are responsible for all taxes and government fees associated with your freight
Brand and Website Content
The Cargolane name, logo, and website content are the proprietary property of Cargolane Inc. You retain ownership of your shipment data, but grant us the right to use it to arrange and document your transportation.
You may not copy, reproduce, or create derivative works from our brand or website content without explicit written permission.
Data and Privacy
Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
You are responsible for ensuring you have the right to share any data you provide to our services.
Termination
Either party may terminate this agreement at any time. Upon termination:
- Your access to the services will be discontinued
- We will provide reasonable assistance in data export
- Outstanding fees remain due and payable
- Certain provisions of these Terms will survive termination
Disclaimers and Limitation of Liability
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
To the maximum extent permitted by law, our liability is limited to the amount you paid for the services in the 12 months preceding the claim.
Indemnification
You agree to indemnify and hold harmless Cargolane Inc from any claims, damages, or expenses arising from your use of the services or violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.
Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes and your continued use constitutes acceptance of the modified Terms.
Contact Information
If you have any questions about these Terms, please contact us:
Cargolane Inc
FMCSA Licensed Property Broker · USDOT 4565733
Email: support@cargolane.ai
Address: California, United States